Insurance

We accept the following medical plans:

  • 1199SEIU National Benefit Fund
  • 1199SEIU Greater New York Benefit Fund
  • (NY) Aetna Whole Health - Metro NY
  • Aetna Select
  • Managed Choice POS
  • Aetna Choice POS II (Open Access OAMC)
  • Aetna Select (Open Access OAMC)
  • Elect Choice EPO (Open Access OAMC)
  • Managed Choice POS (Open Access OAMC)
  • Aetna Choice POS II (Aetna HealthFund)
  • Aetna Open Access Elect Choice EPO (Aetna HealthFund)
  • Aetna Open Access Managed Choice POS (Aetna HealthFund)
  • Open Access Aetna Select (Aetna HealthFund)
  • New York Elect Choice (For Qualified Conversion Plan Members Only)
  • Aetna Premier Care Network (APCN) - Choice POS II/Open Access Managed Choice
  • Aetna Premier Care Network Plus (APCN Plus) - Choice POSII
  • Savings Plus of Metro, NY
  • New York Elect Choice Open Access (OAEPO)
  • New York Elect Choice Open Access NY Signature (OAEPO)
  • New York Elect Choice Open Access Savings Plus (OAEPO)
  • Aetna with Innovation Health Aetna Select
  • Aetna with Innovation Health POS
  • Aetna Medicare Elite Plan (HMO)
  • Aetna Medicare Elite Plan (PPO)
  • Aetna Medicare Premier Plan (PPO)
  • Aetna Medicare Plan (PPO)
  • Aetna Medicare Plan (PPO) with Extended Service Area (ESA)
  • Aetna Medicare Plan (HMO)
  • AgeWell Managed Long Term Care (MLTC)
  • AgeWell Advantage Plus (HMO D-SNP) Medicaid Advantage Plus (MAP)
Behavioral Services
  • Affinity Enriched Health Plan
  • Affinity Health Plan – CHP
  • Affinity Health Plan – Essential Plan 1
  • Affinity Health Plan – Essential Plan 1AI/NA
  • Affinity Health Plan – Essential Plan 2
  • Affinity Health Plan – Essential Plan 2AI/NA
  • Affinity Health Plan – Essential Plan 3
  • Affinity Health Plan – Essential Plan 4
  • Affinity Health Plan – FHP
  • Affinity Health Plan – Medicaid
  • Affinity Health Plan – QMP
  • Affinity Health Plan – SSI Medicaid
  • American Postal Workers Union
  • American Postal Workers Union – Definity Health
  • Amida Care – Medicaid
  • Amida Care – Medicaid SSI
  • Amida Care – QMP
  • CenterLight Teamcare - PACE
  • Elderplan FIDA – Medicaid
  • Elderplan FIDA – Medicare
  • MetroPlus – CHP
  • MetroPlus – Commercial
  • MetroPlus – Essential Plan 1
  • MetroPlus – Essential Plan 2
  • MetroPlus – FHP
  • MetroPlus – Gold Care 1
  • MetroPlus – Gold Care 2
  • MetroPlus – HBE
  • MetroPlus – Medicaid
  • MetroPlus – Medicaid SNP
  • MetroPlus – Medicaid SNP SSI
  • MetroPlus – Medicaid SSI
  • MetroPlus – Medicare
  • MetroPlus – Medicare SNP
  • MetroPlus – QMP
  • MetroPlus – SNP Enhanced
  • MetroPlusEnhancedPlan – QMP Enhanced Plan
  • Senior Whole Health NY – Duals
  • Senior Whole Health NY – Medicare
  • Centers Plan for Medicare Advantage Care (HMO)
  • Centers Plan for Medicaid Advantage Plus (HMO SNP)
  • Centers Plan for Dual Coverage Care (HMO SNP)
  • Centers Plan for Nursing Home Care (HMO SNP)
  • Managed Care Long Term Care Plan
  • HMO - CIGNA Healthcare of NY
  • HMO - Metro NY Seamless Network
  • Seamless – Metro New York
  • OAP - Open Access Plus, Choice Fund OA Plus with CareLink
  • OAP - Open Access Plus, Choice Fund OA Plus
  • PPO
  • Choice Fund PPO
  • Elderplan Advantage for Nursing Home Residents HMO SNP
  • Elderplan Assist (HMO IE-SNP)
  • Elderplan Extra Help HMO
  • Elderplan for Medicaid Beneficiaries HMO SNP
  • Elderplan Plus Lon Term Care HMO SNP
  • RiverSpring at Home (MLTC)
  • RiverSpring MAP (HMO D-SNP)
  • Bridge
  • Child Health Plus
  • Choice Plus Direct
  • EmblemHealth Enhanced Care Plus
  • EmblemHealth Basic
  • EmblemHealth Basic D
  • EmblemHealth Bronze
  • EmblemHealth Bronze D
  • EmblemHealth Bronze Plus H.S.A.
  • EmblemHealth Bronze Premier-S
  • EmblemHealth Bronze Premier-M
  • EmblemHealth Bronze Premier-P
  • EmblemHealth Bronze Value-M
  • EmblemHealth Bronze Value-P
  • EmblemHealth Bronze Value D
  • EmblemHealth Bronze Value/Value-S
  • EmblemHealth Bronze Value
  • EmblemHealth EPO 35 / 55
  • EmblemHealth EPO Value
  • EmblemHealth EPO Value HDHP
  • EmblemHealth Gold
  • EmblemHealth Gold Choice/Premier-S
  • EmblemHealth Gold D
  • EmblemHealth Gold POS
  • EmblemHealth Gold Plus/Premier-P
  • EmblemHealth Gold Plus 1
  • EmblemHealth Gold Premier-M
  • EmblemHealth Gold Premier 1/Value-P
  • EmblemHealth Gold Premier
  • EmblemHealth Gold Value
  • EmblemHealth Gold Value
  • EmblemHealth Gold Value/Value-S
  • EmblemHealth Gold Value D
  • EmblemHealth Gold Value-M
  • EmblemHealth HMO 35 / 55
  • EmblemHealth HMO 35/55 S
  • EmblemHealth HMO 40/60 S
  • EmblemHealth HMO HD6300
  • EmblemHealth HMO HD63000 S
  • EmblemHealth HMO Plus
  • EmblemHealth Healthy NY Gold
  • EmblemHealth Medicaid
  • EmblemHealth Medicare HMO
  • EmblemHealth Platinum
  • EmblemHealth Platinum Choice/Value-S
  • EmblemHealth Platinum D
  • EmblemHealth Platinum POS
  • EmblemHealth Platinum Premier/Premier-P
  • EmblemHealth Platinum Premier-S
  • EmblemHealth Platinum Premier-M
  • EmblemHealth Platinum Value-M
  • EmblemHealth Platinum Value-P
  • EmblemHealth Silver
  • EmblemHealth Silver Bold
  • EmblemHealth Silver Bold D
  • EmblemHealth Silver Choice/Premier-S
  • EmblemHealth Silver D
  • EmblemHealth Silver Plus 1/Plus H.S.A
  • EmblemHealth Silver Plus, EmblemHealth Silver Premier/Premier-P
  • EmblemHealth Silver Premier 1
  • EmblemHealth Silver Premier-M
  • EmblemHealth Silver Value-P
  • EmblemHealth Silver Value
  • EmblemHealth Silver Value/Value-S
  • EmblemHealth Silver Value-M
  • EmblemHealth Silver Value D
  • EmblemHealth VIP Dual (HMO SNP)
  • EmblemHealth VIP Essential (HMO)
  • EmblemHealth VIP Gold Plus (HMO)
  • EmblemHealth VIP Premier Plus (HMO)
  • EmblemHealth VIP Value HMO
  • Essential Plan
  • GuildNet Gold Plus FIDA Plan
  • HIP HMO Direct
  • HIP HMO Preferred
  • HIP Prime
  • HIP Prime EPO
  • HIP Prime POS
  • HIP Prime PPO
  • HIP Select EPO
  • HIP Select PPO
  • HIP VIP Medicaid Advantage (HMO)
  • HIPaccess I
  • HIPaccess II
  • HMO Preferred Plus
  • Managed Long Term Care
  • Managed Long Term Care Medicaid Partial Cap
  • Select Care Bronze S
  • Select Care Gold S
  • Select Care Platinum S
  • Select Care Silver S
  • HIP VIP Independence
  • HIP HMO Medicare Supplemental Plan
  • GHI EPO
  • GHI PPO
EBCBS Employer Sponsored
  • Access(SM) HMO-NY
  • Blue Access (Select Network)-NY
  • Blue Priority NY (Select Network)-NY
  • Direct HMO-NY
  • Empire Bronze Blue Access HMO-NY
  • Empire Bronze Blue Access-NY
  • Empire Bronze PPO/EPO-NY
  • Empire Ded First Prism EPO-NY
  • Empire Ded First Prism PPO-NY
  • Empire Direct POS-NY
  • Empire DirectShare POS-NY
  • Empire EPO Essential-NY
  • Empire EPO Stepped-NY
  • Empire EPO-NY
  • Empire Gold Blue Access-NY
  • Empire Gold Healthy New York Blue Access HMO-NY
  • Empire Gold Healthy New York Blue Access-NY
  • Empire Gold PPO/EPO-NY
  • Empire HMO (Health Maintenance Organization)-NY
  • Empire HMO - Blue Priority-NY
  • Empire Hospital-Medical (PPO/EPO)-NY
  • Empire Hospital-NY
  • Empire Hospital/Medical (Trad)-NY
  • Empire POS (Point of Service)-NY
  • Empire POS (Select Network)-NY
  • Empire PPO - NS-LIJ-NY
  • Empire PPO Plus-NY
  • Empire PPO-NY
  • Empire PRISM EPO Select-NY
  • Empire Platinum Blue Access-NY
  • Empire Platinum PPO/EPO-NY
  • Empire Prism Deductible First EPO - Blue Priority-NY
  • Empire Prism EPO - Blue Priority-NY
  • Empire Prism EPO INN Costshare - Blue Priority-NY
  • Empire Prism EPO-NY
  • Empire Silver Blue Access-NY
  • Empire Silver PPO/EPO-NY
  • Empire Total Blue EPO HRA - Blue Priority-NY
  • Empire Total Blue EPO HSA - Blue Priority-NY
  • Empire TotalBlue(SM) Choice-NY
  • Empire TotalBlue(SM) EPO-NY
  • Empire TotalBlue(SM) Select-NY
  • National PPO (BlueCard PPO Basic)
  • National PPO (BlueCard PPO)
  • PPO-NY
  • PPO/EPO-NY
  • Bronze HealthPlus Gatekeeper-NY
  • Catastrophic HealthPlus Gatekeeper-NY
  • Gold HealthPlus Gatekeeper-NY
  • Platinum HealthPlus Gatekeeper-NY
  • Silver HealthPlus Gatekeeper-NY
  • Empire MediBlue Access (PPO)-NY
  • Empire MediBlue Choice (HMO-POS)-NY
  • Empire MediBlue Core (HMO)-NY
  • Empire MediBlue Core Select (HMO)-NY
  • Empire MediBlue Dual Advantage (HMO D-SNP)-NY
  • Empire MediBlue Dual Advantage Select (HMO D-SNP)-NY
  • Empire MediBlue Extra (HMO)-NY
  • Empire MediBlue Extra Select (HMO)-NY
  • Empire MediBlue Plus (HMO)-NY
  • Empire MediBlue Select (HMO)-NY
  • New York Child HealthPlus
  • New York Essential Plan
  • New York BH Harp
  • New York Managed Long-Term Care (MLTC)
  • New York Medicaid
  • Child Health Plus
  • Essential Plan
  • Metal-Level Products
  • HealthierLife
  • Dual Advantage
  • Medicare Advantage
  • Medicaid Managed Care
  • Medicaid Advantage Plus
  • Healthfirst 65 Plus Plan (HMO)
  • Healthfirst Bronze Leaf
  • Healthfirst Bronze Leaf Premier
  • Healthfirst Child Health Plus
  • Healthfirst CompleteCare (HMO SNP)
  • Healthfirst Coordinated Benefits Plan (HMO)
  • Healthfirst Essential Plan
  • Healthfirst Gold Leaf
  • Healthfirst Gold Leaf Premier
  • Healthfirst Green Leaf
  • Healthfirst HMO A, HMO B, HMO C, HMO D and HMO E
  • Healthfirst HMO A-VAD, HMO B-VAD, HMO C-VAD, and HMO D-VAD
  • Healthfirst Increased Benefits Plan (HMO)
  • Healthfirst Life Improvement Plan (HMO SNP)
  • Healthfirst Medicaid Managed Care
  • Healthfirst Personal Wellness Plan (HARP)
  • Healthfirst Platinum Leaf
  • Healthfirst Platinum Leaf Premier
  • Healthfirst Platinum, Gold, Silver, and Bronze Leaf Premier Plans
  • Healthfirst Platinum, Gold, Silver, Bronze and Green Leaf Plans
  • Healthfirst Silver Leaf
  • Healthfirst Silver Leaf Premier
  • Senior Health Partners (MLTC)
 
  • Choice POS
  • HCA-Affiliated Facilities
  • Humana Behavioral Health
  • Humana/ChoiceCare Network PPO
  • Humana/ChoiceCare+ Network PPO
  • National POS – OpenAccess
  • National POS - OpenAccess Plus
  • Medicare PPO
  • Medicare PPO/Employer PPO Plus
  • Humana Gold Choice Network PFFS
  • Humana Honor PPO 20
  • Gold Plus HMO/Employer HMO
  • Gold Plus HMO
  • Edge by Humana
 
  • Magnacare PPO
  • Magnacare Plus
  • PHCS
  • Multiplan Limited Benefit Plan
  • Multiplan PPO
  • Valuepoint
Oscar 2020 Small Group New York Circle Plus + OOA
  • Oscar Circle Plus Silver $3000 HSA Option 2 (Dep 29)
  • Oscar Circle Plus Silver $3000 Option 1 (No DP)
  • Oscar Circle Plus Silver $3000 HSA Option 2 (No DP)
  • Oscar Circle Plus Gold $0
  • Oscar Circle Plus Gold $1000
  • Oscar Circle Plus Platinum $0 Option 1
  • Oscar Circle Plus Silver $3000 Option 1 (No FP)
  • Oscar Circle Plus Platinum $0 Option 1 (No FP)
  • Oscar Circle Plus Platinum $0 Option 2
  • Oscar Circle Plus Platinum $0 Option 1 (Dep 29, No DP, No FP)
  • Oscar Circle Plus Silver $3000 HSA Option 2 (No DP, No FP)
  • Oscar Circle Plus Silver $3000 HSA Option 2 (No FP)
  • Oscar Circle Plus Platinum $0 Option 1 (No DP)
  • Oscar Circle Plus Bronze $4500
  • Oscar Circle Plus Platinum $0 Option 1 (Dep 29, No FP)
  • Oscar Circle Plus Silver $3000 HSA Option 2 (Dep 29, No DP)
  • Oscar Circle Plus Silver $4500
  • Oscar Circle Plus Silver $3000 Option 1 (Dep 29)
  • Oscar Circle Plus Platinum $0 Option 2 (Dep 29, No DP)
  • Oscar Circle Plus Silver $0
  • Oscar Circle Plus Platinum $0 Option 2 (No DP)
  • Oscar Circle Plus Platinum $0 Option 1 (Dep 29, No DP)
  • Oscar Circle Plus Gold $2000
  • Oscar Circle Plus Platinum $0 Option 2 (No FP)
  • Oscar Circle Plus Platinum $0 Option 2 (Dep 29, No FP)
  • Oscar Circle Plus Silver $3000 Option 1 (Dep 29, No FP)
  • Oscar Circle Plus Silver $3000 HSA Option 2
  • Oscar Circle Plus Silver $3000 Option 1 (Dep 29, No DP, No FP)
  • Oscar Circle Plus Platinum $0 Option 2 (Dep 29, No DP, No FP)
  • Oscar Circle Plus Bronze $6750 HSA
  • Oscar Circle Plus Platinum $0 Option 2 (Dep 29)
  • Oscar for Oscar
  • Oscar Circle Plus Silver $3000 HSA Option 2 (Dep 29, No DP, No FP)
  • Oscar Circle Plus Gold $1250
  • Oscar Circle Plus Silver $3000 Option 1 (No DP, No FP)
  • Oscar Circle Plus Platinum $0 Option 1 (No DP, No FP)
  • Oscar Circle Plus Bronze $8150
  • Oscar Circle Plus Platinum $0 Option 1 (Dep 29)
  • Oscar Circle Plus Silver $3000 Option 1
  • Oscar Circle Plus Silver $3000 HSA Option 2 (Dep 29, No FP)
  • Oscar Circle Plus Silver $3000 Option 1 (Dep 29, No DP)
  • Oscar Circle Plus Platinum $0 Option 2 (No DP, No FP)
  • Oscar Circle Platinum $0 Option 1 (Dep 29, No DP, No FP)
  • Oscar Circle Silver $3000 Option 2 HSA
  • Oscar Circle Gold $2000
  • Oscar Circle Silver $3000 HSA Option 2 (Dep 29, No FP)
  • Oscar Circle Platinum $0 Option 1 (Dep 29, No FP)
  • Oscar Circle Platinum $0 Option 1 (No DP)
  • Oscar Circle Platinum $0 Option 2 (Dep 29)
  • Oscar Circle Bronze $6750 HSA
  • Oscar Circle Platinum $0 Option 2 (Dep 29, No DP)
  • Oscar Circle Silver $4500
  • Oscar Circle Silver $3000 Option 1 (Dep 29, No DP)
  • Oscar Circle Platinum $0 Option 1 (No DP, No FP)
  • Oscar Circle Platinum $0 Option 1 (Dep 29)
  • Oscar Circle Silver $3000 Option 1 (Dep 29, No FP)
  • Oscar Circle Bronze $4500
  • Oscar Circle Silver $3000 Option 1 (No DP)
  • Oscar Circle Silver $3000 HSA Option 2 (Dep 29)
  • Oscar Circle Silver $3000 Option 1 (Dep 29, No DP, No FP)
  • Oscar Circle Silver $3000 HSA Option 2 (Dep 29, No DP)
  • Oscar Circle Platinum $0 Option 1 (No FP)
  • Oscar Circle Silver $3000 Option 1 (Dep 29)
  • Oscar Circle Silver $3000 Option 1 (No FP)
  • Oscar Circle Silver $3000 Option 1
  • Oscar Circle Bronze $8150
  • Oscar Circle Platinum $0 Option 2 (No DP, No FP)
  • Oscar Circle Silver $3000 HSA Option 2 (No DP, No FP)
  • Oscar Circle Silver $0
  • Oscar Circle Gold $0
  • Oscar Circle Platinum $0 Option 2 (No DP)
  • Oscar Circle Silver $3000 HSA Option 2 (No FP)
  • Oscar Circle Platinum $0 Option 1 (Dep 29, No DP)
  • Oscar Circle Platinum $0 Option 2
  • Oscar Circle Platinum $0 Option 1
  • Oscar Circle Platinum $0 Option 2 (Dep 29, No FP)
  • Oscar Circle Silver $3000 HSA Option 2 (No DP)
  • Oscar Circle Platinum $0 Option 2 (No FP)
  • Oscar Circle Gold $1250
  • Oscar Circle Gold $1000
  • Oscar Circle Platinum $0 Option 2 (Dep 29, No DP, No FP)
  • Oscar Circle Silver $3000 Option 1 (No DP, No FP)
  • Oscar Circle Silver $3000 HSA Option 2 (Dep 29, No DP, No FP)
  • Oscar Saver Bronze AIAN 300
  • Oscar Simple Silver CSR 200
  • Oscar Saver Gold
  • Oscar Simple Silver
  • Oscar Simple Gold AIAN 300
  • Oscar Classic Gold
  • Oscar Simple Secure
  • Oscar Classic Silver CSR 200
  • Oscar Classic Bronze AIAN 300
  • Oscar Classic Silver CSR 150
  • Oscar Saver Bronze
  • Oscar Saver Silver AIAN 300
  • Oscar Simple Bronze
  • Oscar Classic Silver AIAN 300
  • Oscar Classic Platinum
  • Oscar Classic Silver
  • Oscar Saver Silver CSR 200
  • Oscar Simple Silver CSR 150
  • Oscar Classic Silver CSR 250
  • Oscar AIAN
  • Oscar Classic Bronze
  • Oscar Simple Bronze AIAN 300
  • Oscar Simple Silver AIAN 300
  • Oscar Simple Gold
  • Oscar Saver Silver CSR 150
  • Oscar Simple Silver CSR 250
  • Oscar Saver Silver CSR 250
  • Oscar Classic Gold AIAN 300
  • Oscar Saver Silver
  • Oscar Saver Gold AIAN 300
  • Oscar Classic Platinum AIAN 300
  • Charter / Charter Balanced
  • Charter HMO / Charter Balanced HMO / Charter Plus HMO
  • Charter Plus
  • Choice
  • Choice Advanced
  • Choice HMO
  • Choice HMO Advanced
  • Choice Plus
  • Choice Plus Advanced
  • Choice Plus HMO Premier
  • Choice Plus Premier
  • Choice Plus with Harvard Pilgrim
  • Choice Premier
  • Choice with Harvard Pilgrim
  • Compass / Compass Balanced
  • Compass HMO / Compass Balanced HMO / Compass Plus HMO
  • Compass Plus
  • Core
  • Core Essential
  • Core Essential Premier
  • Core HMO / Core Essential HMO
  • Core Premier
  • Doctors Plan
  • Doctors Plan HMO / Doctors Plan Plus HMO
  • Doctors Plan Plus
  • Heritage Plus
  • Heritage Select EPO
  • Heritage Select POS/HMO
  • MD IPA
  • MD IPA Preferred
  • NHP HMO/POS
  • NHP HMO/POS Access
  • Navigate / Navigate Balanced
  • Navigate HMO / Navigate Balanced HMO / Navigate Plus HMO
  • Navigate Plus
  • Navigate Plus Premier
  • Navigate Premier
  • NexusACO Plans
  • Optimum Choice HMO
  • Optimum Choice Preferred POS
  • Options PPO
  • Options PPO Premier
  • Options PPO with Harvard Pilgrim
  • Oxford Health Plans
  • Passport Connect Choice
  • Passport Connect Choice Plus
  • Select
  • Select HMO
  • Select Plus
  • Select Plus Premier
  • Select Premier
  • SignatureValue Plans
  • W500 Emergent Wrap
  • The Empire Plan
  • AARP Medicare Advantage Essential (HMO)
  • AARP Medicare Advantage Mosaic (HMO)
  • AARP Medicare Advantage Mosaic Choice (PPO)
  • AARP Medicare Advantage Plan 1 (HMO)
  • AARP Medicare Advantage Plan 2 (HMO)
  • UnitedHealthcare Assisted Living Plan (PPO I-SNP)
  • UnitedHealthcare Dual Complete (HMO D-SNP)
  • UnitedHealthcare Group Medicare Advantage (HMO)
  • UnitedHealthcare Group Medicare Advantage (PPO)
  • UnitedHealthcare Group Medicare Advantage (Regional PPO)
  • UnitedHealthcare Medicare Advantage Choice Plan 1 (Regional PPO)
  • UnitedHealthcare Medicare Advantage Choice Plan 3 (Regional PPO)
  • UnitedHealthcare Medicare Advantage Choice Plan 4 (Regional PPO)
  • UnitedHealthcare Medicare Advantage Essential (Regional PPO)
  • UnitedHealthcare Nursing Home Plan 1 (PPO I-SNP)
  • UnitedHealthcare Nursing Home Plan 2 (HMO I-SNP)
  • Child Health Plus
  • Essential Plan Program
  • UnitedHealthcare Community Plan (Medicaid)
  • UnitedHealthcare Dual Complete (HMO D-SNP)
  • Wellness4Me
  • Oxford Metro
  • Oxford Freedom
  • Oxford Garden State
  • Oxford Liberty
  • VillageCareMAX MLTC
  • VillageCareMAX Medicare Health Advantage
  • VillageCareMAX Medicare Total Advantage
  • VNSNY CHOICE Total (HMO D-SNP)
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    Frequently Asked Questions

    What specialties and services does Medex Diagnostic & Treatment Center offer?

    Medex is a multi-specialty clinic with 24-hour urgent care, primary care, and more than 30 board-certified specialists, including podiatry, cardiology, dermatology, pain management, gynecology, and physical therapy. Each department works under one roof for seamless referrals.

    Are Medex physicians board-certified?

    Yes. Every Medex doctor is board-certified in their specialty, undergoes peer review, and participates in ongoing CME (continuing medical education). Credentials are listed on our Meet the Doctors page.

    Do you accept walk-ins and urgent care visits?

    Absolutely. Our Queens urgent care clinic is open for walk-in patients with minor injuries or sudden illnesses. You can also save time by reserving a same-day slot online.

    Which insurance plans do you accept?

    Medex accepts all major commercial carriers plus Medicare, Medicaid, HIP, EmblemHealth, MetroPlus, Fidelis, and GHI. For specific coverage questions, call (718) 275-8900 or visit our Insurance page.

    How do I schedule or change an appointment?

    Use our secure online booking portal, call (718) 275-8900, or log in to the Patient Portal to reschedule.

    Do you offer telehealth visits?

    Yes—most primary care and follow-up visits can be conducted via HIPAA-compliant video. Sign the Telemedicine Consent Form and choose “Virtual” when booking.

    Can Medex treat auto or workplace injuries?

    Yes. Our No-Fault Doctor Queens team handles car- accident injuries, and our Workers’ Comp Clinic manages job-related injuries and paperwork.

    Where is the clinic located and is parking available?

    We’re at 111-29 Queens Blvd, Forest Hills, NY 11375—steps from the Forest Hills–71 Av subway station (E, F, M, R lines). A paid garage is next door and metered street parking surrounds the building.

    How does Medex protect my health information?

    We follow HIPAA privacy rules, store EHR data on encrypted servers, and require two-factor authentication for staff access. You may request records through our ChartRequest portal.

    How often should I see my primary care doctor?

    Adults in good health should schedule an annual physical. Patients managing chronic conditions may need follow-ups every 3–6 months; your doctor will advise a personalized schedule.

    What’s your prescription-refill policy?

    For safety, we require an active chart and a visit within the past 12 months (3 months for controlled substances). Ask your pharmacy to send an electronic refill request or message us through the Patient Portal.

    Medical Review: Stacy Serebnitsky, MD, Board-Certified Pain Management Specialist.
    Last reviewed: May 14 2025. This content is for general informational purposes and does not replace a professional medical consultation.